Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,317 Verified Reviews
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5.0/5
5.0 /5
Good collection and delivery service. Very pleasant drivers.
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5.0/5
5.0 /5
All issues resolved, thank you. Great service
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4.0/5
4.0 /5
People at the dealership’s service department are good as usual but I had a less than satisfactory experience during the booking process. The person who took my call spoke far too quickly so it was difficult to understand him. It also felt to me like he was more interested in rattling off his set script than listening to what I have to say. In the end what I thought I had asked for was not communicated to the service team at Scotswood Road. Just as well in this case it wasn’t anything major and it did not inconvenience me too much. But I really wish I could book my future services directly with the service team rather than going this central booking centre.
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5.0/5
5.0 /5
Great contaxt from Service during the software upgrade process plus fixong the aircon.
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5.0/5
5.0 /5
Talking to, or meeting Lookers staff was always a pleasurable experience.
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5.0/5
5.0 /5
I already have a service plan
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5.0/5
5.0 /5
As a regular customer of Lookers Scotswood Road Newcastle Upon Tyne, the very highest standards and quality of customer care has been maintained. Thanks
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5.0/5
5.0 /5
Very friendly and helpful team. Thank you,
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5.0/5
5.0 /5
Very Professional Staff.
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5.0/5
5.0 /5
Rachel was very helpful & kept us informed at all stages - thanks.