Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,347 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,347 Verified Reviews
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4.0/5
4.0 /5
Nice people, nice showroom.
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3.0/5
3.0 /5
I had to chase them after no call back. Process for follow ups on a new car deal should be slick.
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1.0/5
1.0 /5
Waited for reply and didn’t get the information I requested I requested a quote and was sent a generic reply Time wasting especially when I have already been in the shop to query and been told to go online Going in circles Quite disappointing tbh
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5.0/5
5.0 /5
Good service and information by staff
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3.0/5
3.0 /5
I thought the service was ok but the pricing was not competitive.
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4.0/5
4.0 /5
Staff were very helpful without being too pushy, but it was very difficult to find a parking space.
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1.0/5
1.0 /5
I haven't received my reservation fee. There was an incorrect guidance provided
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3.0/5
3.0 /5
Sales not overly helpful, nothing wrong just too slow to react to my inital enquiry and as a result a missed sale.
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5.0/5
5.0 /5
Very good experience of main dealer for the first time
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5.0/5
5.0 /5
Came to trade in our Polo for a new Taigo. Shaun the salesman who dealt with us was extremely polite, knowledgeable and helpful and explained everything about the car in great detail. Also appreciated the way he helped us through the whole transaction process. Will be visiting again when it’s time for our next car.