Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,316 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,316 Verified Reviews
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5.0/5
5.0 /5
Excellent service and communication from Keiran Small
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5.0/5
5.0 /5
I was offered a drink, had somewhere to work, staff were very helpful and friendly, car was cleaned, my certificate waiting for me on passenger seat.
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5.0/5
5.0 /5
Great customer care
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5.0/5
5.0 /5
Was put at ease straight away by the staff and I bought a car from you
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5.0/5
5.0 /5
Easy to arrange a date and time convenient to me with a choice of extent of service required. The cost of my choice was stated and a reminder e-mail sent to me near the visit. In all a fuss free experience. A pleasant experience on arrival and everything was explained to me by a very friendly and experienced member of staff.
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5.0/5
5.0 /5
The service from James was fab he was very help
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5.0/5
5.0 /5
Friendly customer service and clear explanation of work being carried out. The MOT and service appointment was completed well ahead of schedule whilst I waited on site.
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5.0/5
5.0 /5
Very easy process. No mats however these were delivered the following week
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5.0/5
5.0 /5
In a digital World I'll readily admit that I'm not the most cyber savvy person but the online booking system was self explanatory. I was kept informed at all times of the service as it progressed and the member of staff who oversaw the visit was pleasant and helpful.
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5.0/5
5.0 /5
Great customer service