Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,316 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,316 Verified Reviews
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5.0/5
5.0 /5
Excellent customer service and communication
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5.0/5
5.0 /5
Easy to use. Great service. Professional and knowledgeable staff.
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4.0/5
4.0 /5
Well looked after, problem well explained
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5.0/5
5.0 /5
Great service throughout and Rachel was great Rachel kept me up to date on the progress of my car.
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4.0/5
4.0 /5
The only downside was the amount of time due to having to ring VW insurance to sort out drive away cover.
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5.0/5
5.0 /5
Welcome friendly. Service done in good time. I was contacted when the car was ready.
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5.0/5
5.0 /5
Booking in was straightforward. I booked my car for an MOT. Booking was straightforward, the reminders were helpful, and on the day the staff were friendly, and professional.
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4.0/5
4.0 /5
Staff were incredibly friendly and helpful. Communication whilst I waited for the car to be ready was fantastic. Only issues were that the car itself was not very clean when we picked it up. The exterior was, but the interior was shabby with quite a lot of dirt in the corners of trim.
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5.0/5
5.0 /5
Friendly efficient service
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5.0/5
5.0 /5
The service of my car was done in a timely manner and the staff were very helpful. Jane kept me up to date with what was happening with my car