Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,317 Verified Reviews
5.0/5
5.0 /5
Excellent customer service. Easy check-in, good communications, and great technical service

5.0/5
5.0 /5
I was welcomed on arrival by the Manager, New Car Sales and introduced to a Motability Specialist member of staff, who was familiar with and well informed about the vehicle model that is of interest to me. A vehicle was made available for me to check suitability for loading a handcycle and for comfort, although a test drive was not possible, as I need hand-controls to be fitted.

4.0/5
4.0 /5
The car smelt of smoke and we had to return it for treatment. However we received excellent service from Simon Dixon in this matter and in all other aspects of the sale.

5.0/5
5.0 /5
Staff were superb kept me up to date throughout my visit how long it would take.

5.0/5
5.0 /5
Very pleased to deal with your sales person Mike Cunningham. Easy to deal with, just straightforward facts n figures. He kept me up to speed with what was happening just as I expected him to. No dancing around not answering questions directly, unlike your Volvo neighbours!

5.0/5
5.0 /5
Salesman was polite honest and informative

5.0/5
5.0 /5
Pleasant helpful staff.

5.0/5
5.0 /5
Excellent communication and organisation. Really professional and courteous service from Amy with everything completed as expected and on time.

4.0/5
4.0 /5
it's easy to book in the valenting was not 5 star

5.0/5
5.0 /5
I was very please with the deal, and how the salesman ( Keiran Small ) handled the whole transaction. Relaxed and confident at the same time. Thank you.