Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,317 Verified Reviews
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5.0/5
5.0 /5
Easy to do makes dropping the vehicle off quicker. So easy to deal with kept up to date with the vehicle progress.
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5.0/5
5.0 /5
Polite, friendly, expecting me at appointment time and car and all documents ready. Good explanations to questions
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5.0/5
5.0 /5
Easy to check my car in, not long winded. Nice quick process. Rachel who checked my car in was so pleasant. She kept me up to date with the status of the car while I waited. I couldn’t fault her. She’s a credit to the team!
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5.0/5
5.0 /5
Great service,very helpful.
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5.0/5
5.0 /5
the sales man kept me informd through every step of my order, and could not have been more helpful
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5.0/5
5.0 /5
Excellent service from start to finish from booking car in to leaving. Everything explained and understood.
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5.0/5
5.0 /5
Kieran was excellent with us and particularly my son
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5.0/5
5.0 /5
Excellent service from the team from analysing the problem, ordering the parts that had lead times, offering a replacement car if I needed one, keeping me informed of the status of the car and additional remediation work. Thanks to Rachel and the technical team.
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5.0/5
5.0 /5
Everything was explained to me fully and my options were clearly laid out and everything was walked through with me so I picked my perfect car
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5.0/5
5.0 /5
It was an absolutely stress free experience with all paperwork finished within an hour. We certainly had Simon, the “number one salesperson” to thank for that Would highly recommend