Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,317 Verified Reviews
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5.0/5
5.0 /5
Excellent service from the team. Good communication from booking to collection. All staff were friendly and helpful.
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5.0/5
5.0 /5
The car was in handover bay covered with cloth etc
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5.0/5
5.0 /5
Very helpful from start to fini
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5.0/5
5.0 /5
Using the online service is simple and speeds up the check in on arrival. It was a difficult morning for the staff as the MOT computer was down so my car was taken to an independent garage. This caused a longer than anticipated wait for me. I was kept informed of my car’s progress and was offered refreshments as I became chilled due to the low temperature in the building. I was well looked after and so was my car which was valeted and washed.
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5.0/5
5.0 /5
Excellent service. Sales person explained all the basic needs to Starr me off.
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5.0/5
5.0 /5
Kept me informed throughout the process of my car getting fixed. Friendly staff
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5.0/5
5.0 /5
A pleasurable experience once again!
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5.0/5
5.0 /5
Customer care is very good
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5.0/5
5.0 /5
Jonathan was very helpful and efficient when I was looking for a new car. I needed a new car urgently and he was great at communicating quickly and effectively.
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4.0/5
4.0 /5
Good customer service