Lookers Volkswagen Newcastle
4.7/5
4.7 /5
2,201 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,201 Verified Reviews
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5.0/5
5.0 /5
The whole process from checking in to final payment is professional and you are constantly updated with the progressGreat friendly service. Claire was very personable & kept you updated with how things were progressing as well as providing a regular supply of refreshments..
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5.0/5
5.0 /5
The staff are extremely knowledgeable, helpful, friendly and did not pressurise at all.The dealership showroom is very clean and welcoming
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5.0/5
5.0 /5
Great service on time
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4.0/5
4.0 /5
Very easy to understand and navigateOverall excellent service and staff member was both polite and informative. However slightly disappointed that the part was not available as this had been booked in prior to christmas
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4.0/5
4.0 /5
Was
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5.0/5
5.0 /5
minus one star as it is sometimes a little bit confusing which type of work it is possible to book online.Team reacted to some issues opening the bonnet and addressed them in a short time, making sure that my appointment to wait for the MOT result was still possible to fulfil.Comfortable waiting room with good wifi so able to work from there while waiting.
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5.0/5
5.0 /5
Jean has provided a great customer service
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5.0/5
5.0 /5
Simon was very professional and helpful made handover very easy
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5.0/5
5.0 /5
Efficient and well communicated
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5.0/5
5.0 /5
Quick, easy & convenientAlthough always a pleasure dealing with Rachel ScottExcellent service