Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,317 Verified Reviews
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5.0/5
5.0 /5
Every detail seemed to be covered and explained professionally by the salesperson Michael.
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4.0/5
4.0 /5
We are happy with the new car but would maybe have considered an Elegance model in hindsight as we asked if we could add “extras” to our car eg winter pack, rear camera etc but were told that it was not possible as the car was already built. We were however very disappointed with the trade in valuations on both of our old cars, the manager did say he have another look at the values nearer the time we received our new car, but this didn’t happen!
Verified User
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Jan 2, 2024
5.0/5
5.0 /5
Excellent service and keeping updated
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5.0/5
5.0 /5
I received courteous and excellent support from the staff at the Branch. Reassuring for me .
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5.0/5
5.0 /5
Easy and instant confirmation Rachel was helpful and informative she kept me updated at every step.
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5.0/5
5.0 /5
Great customer service.
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5.0/5
5.0 /5
Fast and efficient service, would recommend the Newcastle branch.
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5.0/5
5.0 /5
Was simple and straight forward to check in online. Unfortunately I was unable to book my service online as the minor service was not showing as available on the drop down menu. Excellent communication and customer service.
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5.0/5
5.0 /5
Great service from the service ladies 5 star experience
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5.0/5
5.0 /5
Excellent contact pre booking and post booking