When buying my car , I did so by telephone conversation and an excellent video presentation from Ben Ratcliff , who was fantastic to deal with and couldn’t have been more helpful, lovely guy. Chloe Tipper-Dolman was very efficient with the financial side and keeping us updated . Dealing with Lookers Volkswagen Northallerton has been a pleasure.

Matthew Singh was brilliant. He went above and beyond to help me. I’m very impressed and I will be back.

top class sales advisor, sadly didnt take up the sale but no fault with Chris. Keep up the good work! A++

The service department staff and reception were excellent and we had our repair fixed during the day when they were very busy. We are so pleased with the service we received on a day that was very stressful. Once again many thanks.

Excellent service and lovely staff

The receptionist, Alice, was most helpful in making the arrangements for leaving and collecting my car at the times I requested. She was pleasant and very professional in her dealings with me and informed me that the mechanic had done a thorough check of the car's systems to negate any worries that I had. Thank you to both of them.

Excellent service and friendly staff who go the extra mile. Would have no hesitation in recommending Lookers to others.

I FOUND THE QUESTIONS WE WERE ASKED TO SIGN A LITTLE CONFUSING. THEY COULD BE WORDED IN A SIMPLER FORM.

All the staff we dealt with were very helpful and made the experience of buying a new car very special . Well done lookers.

Jack was fantastic help, provided great communication through email and explained the whole process thoroughly and assisted me with all of my questions