I’ve been having a trying time with a new car with an intermittent fault, plus the problem of no courtesy cars meaning lots of lost work time. However, the staff are trying their hardest to get things sorted and it’s not their fault cars are in short supply. I also appreciated the flowers, chocolates and wine sent as an apology.

Salesman was excellent and carried out the brief to the letter excellent service

Excellent Service from Ellie who kept me up to date and arranged overnight stay of car due to longer time needed for repairs. Thankyou.

Since making an enquiry with you about buying a Golf Match Edition I have decided to hang on to my car a bit longer. We have just spent £1500 on our car so it makes sense for us to hang on until next year. I will look at your garage again in the future.Thank you

The advisor (Ellie I think!) was super lovely and helpful

Would like to say a big thanks to Chris Howarth.Above and beyond service from Chris who sorted me out a VW Tiguan.Shipped it over from another dealer, there was a couple of things that wanted sorting.But again Chris sorted everything out for me.5* plus for that man.Pleasure doing business definitely recommend.And the car is excellent.1 happy customer.

Alice Pickering was brilliant trying to find us a car but we sourced from somewhere else

Chris was very helpful but not pushy which I appreciated. He also rang me back as he promised. That did not happen last time at all with another member of staff.

A smooth easy experience, Alice was very helpful throughout the whole process.

The sales representative, Matty Singh, Northallerton, was very helpful, knowledgeable and friendly and I would recommend Lookers for car purchases.