The overall service, friendly help and advice given by Chris Howarth was excellent. He was enthusiastic without being 'pushy' and was extremely polite and helpful. His work made the whole experience very easy and ensured it all went very smoothly.

love Jacks videos!!

I have been a customer of Lookers since you took over the VW Dealership in Northallerton and have always been very satisfied with the professional service provided during my many purchases.

I have marked down the communication as there were numerous e mails some of which duplicated discussions we had already had with the sales person. DSome of these needed an electronic signature . Fortunately I had a smart phone but the process is cumberson. I understand the need to reduce paper but surely for those who have a preference for paper this should be an option. Apart from that an excellent experience.

Each time my car is in for service the interior lights are left on and I would prefer they were switched off after testing. It happened last service too.

HAPPY WITH INFORMATION GIVEN

I found Chris Howarth extremely helpful at all stages of the negotiations.This is the first time I have dealt with Lookers and I was impresse by the service.

Friendly and approachable, not pushy. Felt at ease. Everyone we dealt with was welcoming and respectful.

I believe that Lookers Northallerton are second to None I have never had any problems with the staff they were courteous and very helpful and they treat all customers with such high respect and can answer any questions that you have or they will go the extra mile to get you the answer you need I cannot fault them in any way and I believe that is why I will always go there as it just feels very homely

We really enjoyed the experience of buying this car. The service was excellent and Jack Hutchinson is a great ambassador for Lookers.