Felt comfortable dealing with staff,friendly atmosphere and knowledgeable staff.

We initially met Alice and she couldn't have been more helpful. We identified a 2018 blue VW Golf with a mileage of 35,933 miles, as being a suitable option, which was due to come in and we could have taken it for a test drive. Alice even produced her own Audi A1, for us to inspect, for comparison, as we were replacing our Audi A3, which had been an excellent car. Later, Lee gave us an indication of possible financing options. in the end, we decided to purchase our daughter's Skoda Karoq, which, was the same age as the Looker's Golf, and had also done 35,000miles. The Karoq was bigger than we really required, but it seemed to make economic sense for us to go for the Skoda purchase within the Family. However if we hear of anyone wanting a V.W. Vehicle, we will certainly recommend they talk to Alice, who was very helpful and considerate to our requirements

Very pleasant and helpful staff. Alice Pickering’s communication was excellent. Unfortunately the long lead times on the cars did not work out when aligned to our current lease contract.

It was excellent service could not fault it very satisfied

Great service as always. Wouldn't go anywhere else!

Due to material shortages, it took a while, between ordering, and delivery. But the initial ordering was easy, and we were kept informed of progress by Lee Larkin. Overall, it was well worth the wait. This is the third Polo, we have bought, from the Northallerton dearlership, and it's because of their excellent customer service, we have returned.

Everything was great

Very informative and friendly staff.

I would like to say that the service we received from Matthew singh was excellent

Everything was good