Lookers Volkswagen Northallerton
4.9/5
4.9 /5
1,270 Verified Reviews
Darlington Rd, Northallerton, Northallerton, DL6 2NH, GB
01609 751280
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,270 Verified Reviews
5.0/5
5.0 /5
Excellent service with friendly and competent staff.

5.0/5
5.0 /5
A amazing team. Very helpful and nothing is any trouble Would recommend to anyone to go near as they give a great service

4.0/5
4.0 /5
The gentlemen on the phone who I booked my car in for the service told me you no longer get a valet with a service. However when I got to the garage to drop my car off the lady on the desk I dropped my key off with informed me that they are doing valets again. I was told this was a wash on the outside and hoovered out inside. I said I’d already washed the outside the day before going to the garage because I was told you no longer get a valet. However I said I would get the inside hoovered out before returning to pick the car up. When I went to get the car it hadn't been hoovered out. I just drove off as it was 5pm and I had stuff to do, I also clean my own car regularly so it wasn't a drama. I just feel like there’s a bit of Mis-communication here, it didn’t really bother me but I could imagine some other people might not take it the same way. All in all tho the service was great as always. Thanks Dan

5.0/5
5.0 /5
Was very happy. Very easy from start to finish

Verified User
Aug 1, 2022
5.0/5
5.0 /5
Lookers were absolutely great but this is the third survey we have been asked to complete for the same purchase. We do not want a fourth

5.0/5
5.0 /5
Thank you all very much, the service I received from both Alice and George was very efficient, professional and friendly. I really appreciate the effort you put in to resolve this issue.

5.0/5
5.0 /5
Good experience

5.0/5
5.0 /5

5.0/5
5.0 /5
Staff always clear, efficient and helpful KC

5.0/5
5.0 /5
Good customer service and quality repair to the vehicle