I cancelled my meeting with Lookers because since being contacted by them I decided that I did not want to trade in my 2 year old TCross for a new car. My car has only just completed 14,000 miles and with an average mpg in excess of 50 mpg I can see no real reason to change my car which, in my opinion, is the best VW I have driven in the past 20 years. The only factor that would cause me to reconsider my decision was if the new model came with O% finance.

Very friendly and helpful staff

Matt dealt with us, this is the second time he has sold a vehicle to us, he is a credit, highly professional but friendly, approachable and knowledgeable about the vehicles. He makes the transition of vehicles smooth and stress free.

Northallerton Lookers staff are always helpful and friendly.

I made the purchase through Lee Larkin. He was very helpful. I also appreciate that he phoned me some time after I collected the vehicle both to check that I had arrived home and to check that the car performed correctly. I thought that a kind gesture.

Special thanks to jack Hutchinson for his dedication and professionalism throughout my initial inquiry and subsequent purchase.

On arrival Alice was very polite, professional and helpful. FULL 5 STARS ALL AROUND.THANKYOU.

Nothing

Everybody was very friendly and very knowledgeable

My car was in for an MOT for which I had as part of my service plan a 50% discount on it's cost.The booking system indicated that I would be charged the full MOT price but the garage had spotted this and applied the discount.Car was washed to a superb shiny finish ! Well done !