We dealt with an obliging young man called Chris Howarth. He took us through the whole process of changing our car and made every step straightforward. We will definitely approach Lookers Northallerton when the time comes to change our vehicle.

Friendly and efficient service with no pressure to carry out unnecessary work.

A first class service from booking to collection. Thank you.

All staff are always very helpful and pleasant. They make me feel valued and safe and i know my car is well looked after. Many thanks

I am a returning customer so I think that speaks volumes about how happy I am about Lookers Northallerton. Chris Howarth has excellent customer service skills and communicated with us regularly.

Jack is easy to communicate with and a pleasure to deal with.

I was working away from home, and the Engine management light came on - after seeking advice from my local dealer they advised to either be recovered or find a VW dealer local to me. I called Lookers Northallerton, who were superb from start to finish - I was worried about the engine (new R Line Tiguan) which turned out to be a software update - anyhow, despite being booked out, they managed to fit me in last Thursday to which I’m really grateful. Absolutely outstanding customer service ;0)

Jack was my salesperson and it was a pleasurable experience from start to finish The process was seamless and communication was prompt and concise. We’ll done to all your team at Northallerton 👍

Spoke to Alice at Northallerton and she was great, kept me informed throughout, the video is a excellent idea!

Very friendly and totally reliable team