4 stars overall. My family have already purchased 2 vehicles from VW Lookers Preston. Was very pleased to hear back from Jayne in the Sales Team who delat with our enquiry efficiently and professionally. Unfortunately, it did take some time to receive a response which was apologised for and did need to chase. However, Jayne is an asset to the dealership and when we are in a clearer position to return back to the VW brand then VW Preston would always be our first choice.

Ella was incredibly helpful and efficient. I was advised on the day of delivery that there were some scratches that needed to be fixed, but as the car was a birthday present for my daughter on sunday 13th, the car was delivered in time for her birthday and VW is arranging to collect the car, fix the scratches and then deliver back. This is truly excellent service, above and beyond.

Came looking for advice and options. Was treated very well and received all the advice needed, plus great options.

Time taken to show me all aspects of vehicle

We were met by Sam, who brought the car into the showroom and gave us time to sit in the car and familiarise ourselves with the layout. He then came and asked us if we had any questions and explained everything we asked. It was a very pleasant experience.

The salesman I met was very accommodating and polite

Quick as easy to use Very helpful staff and car was ready before the time they said it would be ready plus explained every on the invoice

Lincoln was very helpful and helped me through everything

The Sales team where excellent, the full process in buying the car was faultless, would recommend Lookers Preston to family and friends.

I was looked after extremely wel, and felt very comfortable, the car that I chose is lovely.