Lookers Volkswagen Preston
4.4/5
4.4 /5
985 Verified Reviews
Blackpool Rd, Ribbleton, Preston, Preston, PR2 6BX, GB
01772 702288
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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985 Verified Reviews
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5.0/5
5.0 /5
This is because Chantelle who was my customer representative dealt with my issues very professionally and was also respectful of my concerns. The work done by the engineers was dealt with efficiently and on good time
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4.0/5
4.0 /5
Put in the notes about not washing the car and it still got washedAsked for my car not to be washed as I spent £400 on paintwork correction to get the swirl marks out and it came back washed 💔
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4.0/5
4.0 /5
Progress not updatedWasn’t notified when car was ready and was waiting a longtime for it to be washed. Customer service by Dan was great though.
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5.0/5
5.0 /5
Excellent customer service.
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4.0/5
4.0 /5
Everything was excellent except that the car hadn't been valeted properly!
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5.0/5
5.0 /5
Easy to use.Well looked after, very pleasant staff.
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5.0/5
5.0 /5
I have always used Lookers from buying my car from new to all servicing and parts and I don’t think I have ever been let down over 12 years
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5.0/5
5.0 /5
Sam was very helpful and knowledgeable
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5.0/5
5.0 /5
Perfect experience couldn't be any more helpful
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5.0/5
5.0 /5
Fantastic customer service. Very helpful, informative and the service was carried out to a high standard. Your app and after service customer handover was first class. I wouldn’t go anywhere else. Thank you