This is because Chantelle who was my customer representative dealt with my issues very professionally and was also respectful of my concerns. The work done by the engineers was dealt with efficiently and on good time
Verified User
•
Feb 23, 2024
4.0/5
4.0/5
Put in the notes about not washing the car and it still got washedAsked for my car not to be washed as I spent £400 on paintwork correction to get the swirl marks out and it came back washed 💔
Verified User
•
Feb 23, 2024
4.0/5
4.0/5
Progress not updatedWasn’t notified when car was ready and was waiting a longtime for it to be washed. Customer service by Dan was great though.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Excellent customer service.
Verified User
•
Feb 20, 2024
4.0/5
4.0/5
Everything was excellent except that the car hadn't been valeted properly!
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Easy to use.Well looked after, very pleasant staff.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
I have always used Lookers from buying my car from new to all servicing and parts and I don’t think I have ever been let down over 12 years
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Sam was very helpful and knowledgeable
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Perfect experience couldn't be any more helpful
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Fantastic customer service. Very helpful, informative and the service was carried out to a high standard. Your app and after service customer handover was first class. I wouldn’t go anywhere else. Thank you
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
This is because Chantelle who was my customer representative dealt with my issues very professionally and was also respectful of my concerns. The work done by the engineers was dealt with efficiently and on good time
Verified User
•
Feb 23, 2024
4.0/5
4.0/5
Put in the notes about not washing the car and it still got washedAsked for my car not to be washed as I spent £400 on paintwork correction to get the swirl marks out and it came back washed 💔
Verified User
•
Feb 23, 2024
4.0/5
4.0/5
Progress not updatedWasn’t notified when car was ready and was waiting a longtime for it to be washed. Customer service by Dan was great though.
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Excellent customer service.
Verified User
•
Feb 20, 2024
4.0/5
4.0/5
Everything was excellent except that the car hadn't been valeted properly!
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Easy to use.Well looked after, very pleasant staff.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
I have always used Lookers from buying my car from new to all servicing and parts and I don’t think I have ever been let down over 12 years
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Sam was very helpful and knowledgeable
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Perfect experience couldn't be any more helpful
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Fantastic customer service. Very helpful, informative and the service was carried out to a high standard. Your app and after service customer handover was first class. I wouldn’t go anywhere else. Thank you