I checked in online - I still got a call confirming my booking. It wasn’t a problem, just not sure why both are needed? Didn’t undermine the excellent customer service overall.Service completed quickly. Customer service was excellent.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Really great service
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
the format was clear and you could easily navigate aroundDwayne and Chantel have been brilliant from the start. The entire process of servicing my car to changing tyres have been concise and clear, leaving no scope for confusion. Their friendly approached reassured me that I am in safe hands. The service has always been great Lookers. Thank you all for your hard work.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Comprehensive ,clear and patient.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
The process was made very easy and the service was helpful
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Efficient and friendly and I was kept up to date
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Lookers sent me an email the day before my car was being serviced. They said book in on line to save time on arrival and to confirm service booking. My I also say your team , ie Daniel the service manager and Ashley Derbyshire the technician both of them was absolutely brilliant and kept me informed all the way through, they both need a pat on the backI give this score because I was looked after very well and I was kept informed all the way through the time I was there
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
The experience was great thanks yo Dan in the service department.
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
Scott and his boss were really professional and helpful
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I checked in online - I still got a call confirming my booking. It wasn’t a problem, just not sure why both are needed? Didn’t undermine the excellent customer service overall.Service completed quickly. Customer service was excellent.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Really great service
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
the format was clear and you could easily navigate aroundDwayne and Chantel have been brilliant from the start. The entire process of servicing my car to changing tyres have been concise and clear, leaving no scope for confusion. Their friendly approached reassured me that I am in safe hands. The service has always been great Lookers. Thank you all for your hard work.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
Comprehensive ,clear and patient.
Verified User
•
Jan 23, 2024
5.0/5
5.0/5
The process was made very easy and the service was helpful
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Efficient and friendly and I was kept up to date
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
Lookers sent me an email the day before my car was being serviced. They said book in on line to save time on arrival and to confirm service booking. My I also say your team , ie Daniel the service manager and Ashley Derbyshire the technician both of them was absolutely brilliant and kept me informed all the way through, they both need a pat on the backI give this score because I was looked after very well and I was kept informed all the way through the time I was there
Verified User
•
Jan 22, 2024
5.0/5
5.0/5
The experience was great thanks yo Dan in the service department.
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
Scott and his boss were really professional and helpful