The vehicle is faulty! Despite pressures on workshop and loan car facilities, repairs have commenced 6 days after fault reported. Staff responsive but disappointing that after only 400 miles vehicle is in for repair. Car itself is delightful
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Excellent service from the test drive to purchase.
Verified User
•
Feb 26, 2023
5.0/5
5.0/5
Lovely staff friendly make the experience more enjoyable Thank you
Verified User
•
Feb 26, 2023
4.0/5
4.0/5
Everything was spoke about and told how it would work, staff knowledgeableWe paid £100 deposit for the car which have had returned and we emailed you regarding this can it be sorted
Verified User
•
Feb 24, 2023
5.0/5
5.0/5
Fantastic customer service
Verified User
•
Feb 23, 2023
5.0/5
5.0/5
Friendly and very helpful customer service on service reception desk. Dealt with Dan.
Verified User
•
Feb 23, 2023
5.0/5
5.0/5
Excellent communication and service.
Verified User
•
Feb 22, 2023
5.0/5
5.0/5
I seem to get lots of surveys - VW and yourselves? How about sharing the same survey platform?
Verified User
•
Feb 21, 2023
5.0/5
5.0/5
We were served by Daniel and he was amazing. He provided us with an amazing service and we were happy with everything, including the car!
Verified User
•
Feb 21, 2023
5.0/5
5.0/5
My only minor comment was my boot wasn’t cleaned as I emptied everything out thought it would have had a vacuum!The video was there but didn’t function but normally does.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The vehicle is faulty! Despite pressures on workshop and loan car facilities, repairs have commenced 6 days after fault reported. Staff responsive but disappointing that after only 400 miles vehicle is in for repair. Car itself is delightful
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Excellent service from the test drive to purchase.
Verified User
•
Feb 26, 2023
5.0/5
5.0/5
Lovely staff friendly make the experience more enjoyable Thank you
Verified User
•
Feb 26, 2023
4.0/5
4.0/5
Everything was spoke about and told how it would work, staff knowledgeableWe paid £100 deposit for the car which have had returned and we emailed you regarding this can it be sorted
Verified User
•
Feb 24, 2023
5.0/5
5.0/5
Fantastic customer service
Verified User
•
Feb 23, 2023
5.0/5
5.0/5
Friendly and very helpful customer service on service reception desk. Dealt with Dan.
Verified User
•
Feb 23, 2023
5.0/5
5.0/5
Excellent communication and service.
Verified User
•
Feb 22, 2023
5.0/5
5.0/5
I seem to get lots of surveys - VW and yourselves? How about sharing the same survey platform?
Verified User
•
Feb 21, 2023
5.0/5
5.0/5
We were served by Daniel and he was amazing. He provided us with an amazing service and we were happy with everything, including the car!
Verified User
•
Feb 21, 2023
5.0/5
5.0/5
My only minor comment was my boot wasn’t cleaned as I emptied everything out thought it would have had a vacuum!The video was there but didn’t function but normally does.