As is usual at Lookers the approach of the staff towards customers was excellent.The servicing of the vehicle was also very good.First Class all round.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
The progress website was hot and miss if it worked, when it worked I could see the progress then it returned to the first step. No explanation was given for this it would have been nice for someone to call and say why it took over 24 hours to complete the upgrade
Verified User
•
Aug 14, 2022
4.0/5
4.0/5
Excellent video and comms. Fantastic value. All done remotely and never visited.Post sales a bit slow - no V5c green slip to tax so had to call to get it. No proof or evidence of the service they did.
Verified User
•
Aug 12, 2022
5.0/5
5.0/5
Thanks Jane for all your help
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Special thanks to Danny service advisor.
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
A good by the staff, many thanks.
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
I bought the car during the development of the Preston dealership so the environment was not the best. This however did not cause me any problems as the sales staff were excellent
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
Jayne was so helpful
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Too many of the questions in your main VW feedback survey were irrelevant to my experience so I declined to complete it. I suggest it should be modified if you want an honest opinion.
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Very satisfied with everything overall. Nice people and very helpful. Could not be better.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
As is usual at Lookers the approach of the staff towards customers was excellent.The servicing of the vehicle was also very good.First Class all round.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
The progress website was hot and miss if it worked, when it worked I could see the progress then it returned to the first step. No explanation was given for this it would have been nice for someone to call and say why it took over 24 hours to complete the upgrade
Verified User
•
Aug 14, 2022
4.0/5
4.0/5
Excellent video and comms. Fantastic value. All done remotely and never visited.Post sales a bit slow - no V5c green slip to tax so had to call to get it. No proof or evidence of the service they did.
Verified User
•
Aug 12, 2022
5.0/5
5.0/5
Thanks Jane for all your help
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
Special thanks to Danny service advisor.
Verified User
•
Aug 11, 2022
5.0/5
5.0/5
A good by the staff, many thanks.
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
I bought the car during the development of the Preston dealership so the environment was not the best. This however did not cause me any problems as the sales staff were excellent
Verified User
•
Aug 10, 2022
5.0/5
5.0/5
Jayne was so helpful
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Too many of the questions in your main VW feedback survey were irrelevant to my experience so I declined to complete it. I suggest it should be modified if you want an honest opinion.
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
Very satisfied with everything overall. Nice people and very helpful. Could not be better.