Excellent and welcoming, service dpt willing to negotiate price and honour a deal. Come on a long way a few years. More customer focused.The nice chap (South African) was extremely knowledgeable and personal.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
All good, thanks
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Tamara Sharp really helped me throughout this process and I am thankful for her high standard of customer service and communication skills.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
The best buying experience ever.. They went out of their way to make sure my daughter had the right vehicle!
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
Tamara was very helpful. Would certainly come back to you.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
I had to return to the dealership within an hour of leaving because the mechanic forgot to reset the inspection service alert. The dealership offered their apologies and said they would send a mechanic out but that could be 2/4 days. As I was going on holiday I chose to return on the day. The dealership said they would wait for me to arrive and get it done promptly which they did. It was an unfortunate mistake which caused me a bit of inconvenience. Mistakes will happen. It’s how you deal with those mistakes which determines the quality of customer service. In this case the response of the dealership was good so I am happy to give them a 5 star rating
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Highly satisfied with the whole process and my lovely car.Scott was a star from day one. A credit to your company.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Nothing more to add. Thankyou.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
As is usual at Lookers the approach of the staff towards customers was excellent.The servicing of the vehicle was also very good.First Class all round.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent and welcoming, service dpt willing to negotiate price and honour a deal. Come on a long way a few years. More customer focused.The nice chap (South African) was extremely knowledgeable and personal.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
All good, thanks
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Tamara Sharp really helped me throughout this process and I am thankful for her high standard of customer service and communication skills.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
The best buying experience ever.. They went out of their way to make sure my daughter had the right vehicle!
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
Tamara was very helpful. Would certainly come back to you.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
I had to return to the dealership within an hour of leaving because the mechanic forgot to reset the inspection service alert. The dealership offered their apologies and said they would send a mechanic out but that could be 2/4 days. As I was going on holiday I chose to return on the day. The dealership said they would wait for me to arrive and get it done promptly which they did. It was an unfortunate mistake which caused me a bit of inconvenience. Mistakes will happen. It’s how you deal with those mistakes which determines the quality of customer service. In this case the response of the dealership was good so I am happy to give them a 5 star rating
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Highly satisfied with the whole process and my lovely car.Scott was a star from day one. A credit to your company.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Nothing more to add. Thankyou.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
As is usual at Lookers the approach of the staff towards customers was excellent.The servicing of the vehicle was also very good.First Class all round.