Unfortunately VWFS we’re extremely unhelpful with progression of my vehicle despite the vehicle being faulty and trying to do a 30 day exchange. The team in Preston were completely faultless and did everything to support me as best as they possibly could. The VWFS Team appear to be lacking in some form of feedback to me which has created a huge issue in how they are handling my personal data and which is now under scrutiny under how my personal data is / has been handled.

Tammy was great! Thank you for your help.

Everyone was very helpful but we are not ready to change just yet

A car wash would have raised my score to excellent

Very nice people to deal with. The tracking was confusing however as was told I should look at it but then told it doesn’t work?

Very pleased, many thanks to Corrado who was very patient, informative and helpful both in person and on the phone.

A first class service as I have come to expect over the last eight years or so of dealing with the Blackpool Road garage. The new showroom and service reception is a great improvement.

Corrado was very professional and helpful.

I am delighted with the service and excellent communication from Lookers Preston - but am highly dissatisfied with Blackburn Lookers where my be polo was purchased from!

Very impressed with aftercare service, car was given a wash and cleaned inside. Keep up the good work and much appreciated.