I worry that you may be overzealous in your reminders and followups and employees may be able to do something else at times
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Excellent customer service
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Fantastic staff, Mike and Caine were excellent help throughout.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
After many years of ownership of present vehicle I have had no problems from work having been done.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
The team were great, especially David Weir, he went out of his way to ensure I got the deal that was right for me.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Very good customer service by excellent team at the service desk.
Verified User
•
Jul 6, 2022
4.0/5
4.0/5
The car was looking the part on the outside but could have been cleaned better on the inside as there were marks on the back seats and inside the back armrest. There is also a small scratch on the drivers side front window on the inside
Verified User
•
Jul 5, 2022
4.0/5
4.0/5
Overall experience with staff member Danny Scanlan was excellent. Only negative was when I arrived to collect my new car, I was ignore by the receptionist, whilst she was on the phone ordering breakfast sandwiches for the tea. There was no acknowledgement from her. That was my only disappointment. Overall, excellent service.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Well looked after.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Daniel Scanlen was brilliant from initial enquiry and all the way through the buying process excellent service from beginning until the end also the valeting guy deserves a mention as well he did a brilliant job I just don’t know his name
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I worry that you may be overzealous in your reminders and followups and employees may be able to do something else at times
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Excellent customer service
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Fantastic staff, Mike and Caine were excellent help throughout.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
After many years of ownership of present vehicle I have had no problems from work having been done.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
The team were great, especially David Weir, he went out of his way to ensure I got the deal that was right for me.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Very good customer service by excellent team at the service desk.
Verified User
•
Jul 6, 2022
4.0/5
4.0/5
The car was looking the part on the outside but could have been cleaned better on the inside as there were marks on the back seats and inside the back armrest. There is also a small scratch on the drivers side front window on the inside
Verified User
•
Jul 5, 2022
4.0/5
4.0/5
Overall experience with staff member Danny Scanlan was excellent. Only negative was when I arrived to collect my new car, I was ignore by the receptionist, whilst she was on the phone ordering breakfast sandwiches for the tea. There was no acknowledgement from her. That was my only disappointment. Overall, excellent service.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Well looked after.
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Daniel Scanlen was brilliant from initial enquiry and all the way through the buying process excellent service from beginning until the end also the valeting guy deserves a mention as well he did a brilliant job I just don’t know his name