After a glitch last year, customer service was back to its usual high levels.
Verified User
•
Jun 30, 2022
5.0/5
5.0/5
Danny (Service) was very helpful. And as always it was good to see Dave Smith again.
Verified User
•
Jun 29, 2022
4.0/5
4.0/5
Tamara was very friendly and helpful. She made sure all questions were answered and us as buyers were happy. Great customer service, highly recommended!
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
I was very impressed that on my initial interest, there was no hard sell tactics. When I finally decided to buy the car, the same applied. I also appreciated being kept informed of the car's progress without being bombarded. Finally, I thought it was a lovely touch that I got a call to make sure I got home safely with my new car. Many thanks for everything.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
I was very happy with the way I was dealt with on the day and the communication regarding my vehicle’s progress.I am disappointed though that on the last two visits for a service my vehicle has not been washed, I did ask if this could be done this time but it was forgotten.Can I suggest that as part of a service that vehicles are routinely washed as a good will gesture to the customer. I know of a local Ford dealership that always does this without fail as part of a service.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Great service from start to finish. My friend recommended me to go to Lookers and I will definitely recommend in the future. Danny was brilliant, so helpful and professional.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Amazing service by matt. I was rushed for time and he reassured me and got the job done for me as i requested.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Excellent customer service from Dan at service reception
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
After a glitch last year, customer service was back to its usual high levels.
Verified User
•
Jun 30, 2022
5.0/5
5.0/5
Danny (Service) was very helpful. And as always it was good to see Dave Smith again.
Verified User
•
Jun 29, 2022
4.0/5
4.0/5
Tamara was very friendly and helpful. She made sure all questions were answered and us as buyers were happy. Great customer service, highly recommended!
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
I was very impressed that on my initial interest, there was no hard sell tactics. When I finally decided to buy the car, the same applied. I also appreciated being kept informed of the car's progress without being bombarded. Finally, I thought it was a lovely touch that I got a call to make sure I got home safely with my new car. Many thanks for everything.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
I was very happy with the way I was dealt with on the day and the communication regarding my vehicle’s progress.I am disappointed though that on the last two visits for a service my vehicle has not been washed, I did ask if this could be done this time but it was forgotten.Can I suggest that as part of a service that vehicles are routinely washed as a good will gesture to the customer. I know of a local Ford dealership that always does this without fail as part of a service.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Great service from start to finish. My friend recommended me to go to Lookers and I will definitely recommend in the future. Danny was brilliant, so helpful and professional.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Amazing service by matt. I was rushed for time and he reassured me and got the job done for me as i requested.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Excellent customer service from Dan at service reception