Staff extremely helpful & polite - Service manager & all other very knowledgable & very satisfied with both this & previous services
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
very helpful
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Great experience form start to finish.Sean Stokes made the whole process smooth and trouble free.
Verified User
•
Feb 5, 2022
5.0/5
5.0/5
The lady (Jane) was absolutely brilliant. If she said she would phone us on a certain day and time, she did. She kept me informed
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Excellent service from salesman Duane, he kept looking/helping to source the right vehicle based on my criteria. Would highly recommend.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Great service
Verified User
•
Jan 21, 2022
4.0/5
4.0/5
The salesman was good but was unable to provide a half decent deal. Your finance options are woefully bad and the interest is way to high. If I took your finance for my final end payment of £5000 I end up paying £10,000. I laughed so hard at this that my knickers nearly fell down.Your industry should really be ashamed about ripping people like this. I am seriously considering selling the car privately and doing without for a while. I have £4,000 equity in my vehicle, I'd be quids in. Not your bag I know, but petrol prices are a feckin joke and e10??? Do me a fffffffavour, biggest rip off of the decade.Will that do for you? I challenge the UK's top sales person to get me a decent, fair, honest deal - I'd bet my house it cannot be done. I'd be thrilled to hear from you but doubt that and I can feel that finger hovering over the delete button already!. Would be nice to be proved wrong though. Toodle Pip. Xxxxxx
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Staff were helpful, informed and kept me informed on work undertaken.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Very friendly and professional
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
I picked my car up at lookers Carlisle and the salesman was spot on but on my way home to Scotland the wipers are noisy and is not clearing the screen they are full of tram lines they are needing replaced . I asked for the car to be valeted but when home i went to put rubber mats in and underneath the mats had not been hovered also When cleaning i put my hand on the passenger seat and was pricked with a paper staple which was on the front seat cover please could you respond
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Staff extremely helpful & polite - Service manager & all other very knowledgable & very satisfied with both this & previous services
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
very helpful
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Great experience form start to finish.Sean Stokes made the whole process smooth and trouble free.
Verified User
•
Feb 5, 2022
5.0/5
5.0/5
The lady (Jane) was absolutely brilliant. If she said she would phone us on a certain day and time, she did. She kept me informed
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Excellent service from salesman Duane, he kept looking/helping to source the right vehicle based on my criteria. Would highly recommend.
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Great service
Verified User
•
Jan 21, 2022
4.0/5
4.0/5
The salesman was good but was unable to provide a half decent deal. Your finance options are woefully bad and the interest is way to high. If I took your finance for my final end payment of £5000 I end up paying £10,000. I laughed so hard at this that my knickers nearly fell down.Your industry should really be ashamed about ripping people like this. I am seriously considering selling the car privately and doing without for a while. I have £4,000 equity in my vehicle, I'd be quids in. Not your bag I know, but petrol prices are a feckin joke and e10??? Do me a fffffffavour, biggest rip off of the decade.Will that do for you? I challenge the UK's top sales person to get me a decent, fair, honest deal - I'd bet my house it cannot be done. I'd be thrilled to hear from you but doubt that and I can feel that finger hovering over the delete button already!. Would be nice to be proved wrong though. Toodle Pip. Xxxxxx
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
Staff were helpful, informed and kept me informed on work undertaken.
Verified User
•
Jan 20, 2022
5.0/5
5.0/5
Very friendly and professional
Verified User
•
Jan 19, 2022
5.0/5
5.0/5
I picked my car up at lookers Carlisle and the salesman was spot on but on my way home to Scotland the wipers are noisy and is not clearing the screen they are full of tram lines they are needing replaced . I asked for the car to be valeted but when home i went to put rubber mats in and underneath the mats had not been hovered also When cleaning i put my hand on the passenger seat and was pricked with a paper staple which was on the front seat cover please could you respond