Excellent customer service from start to finish. Only reason for 4 stars was that a car we test drove was advertised wrong on your website. We were subsequently advised of this by the member of staff who we were dealing with…..he was excellent!!

I have a VW Passat. It seems as though there is a repeating fault with the rear wiper blade. Shortly after replacement previously the blade drags across the screen. When it was replaced originally - the technician alluded to it being a fault with the blade / rubber combination. Seems that this should be replaced FOC at service in my opinion.Low score on the booking process - it's terrible. Very impersonal - waiting for all the choices and going through menu's etc. Not good. Whilst the video is well done by the technician........it's a bit too much in my opinion (unless they are highlighting a fault that will need discussion. You are a reputable main dealer who I come to because I trust in your expertise. Sorry, everyone really helpful on site but it's all a bit too techy around it.

Brilliant customer service from Preston depot, everything was explained to me, quick service and my car was lovely and clean when I picked it up 👍

Fantastic service as usual & very friendly staff.We'll be back.

Garage is under refurbishment so the sales team are working out of Portakabins. As a result the premises for customers is very compact which is not idael in Covid times.

Overall the Service was second to none and very efficient.

Be good to finish building the new showroom as portacabins have been used for the last three years. Would not need to arrange transport to go home only to return two hours later.

Tammy at Preston was very efficient and answered any questions

David Weir looked after us from the start. When we arrived the weather was terrible, raining very hard. David took the time to show us the cars on the forecourt that we were interested in, not showing any signs of the awful weather being a hindrance. He made the whole transaction very easy and couldn't have been more helpful.

Excellent service. Knowledgeable, polite and friendly.