looked after

Car came in for 2nd service pre xmas. I noticed engine oil over filled and reported. No response. I also reported on survey form and requested contact. No response. Cat now developed loud boom/vibration. Tried booking it in . Long wait for diagnostic check. Not at all happy.

I gave this score as the car wasn’t in my price range this time. I was offered £4000 contribution and I notice now it’s on an offer £5000 contribution towards a new vehicle. Carl was excellent in communication and help with things I needed and recommended a test drive again but the only reason I have given 4 stars is because this time the deal wasn’t the best price for me.

Booked appointment to view and then to test drive if car was OK, when we got to the site, was told car had been reserved by somebody else! Even if you get past the fact that is disrespectful in itself, we could avoided trip all together if we knew about it. Sales guy did at least have courtesy to show us the car, but was "just in case the others pulled out" Dissappointing all around and wasted my time and you guys complain all the time about time wasting customers!!

Quick response, informative, listened to what I wanted and needed.

Salesman was friendly and helpful and not too pushy

Good experience from start to finish

no car in showroom to look at

I was contacted promptly & all questions were answered efficiently. Sales Exec, Darren Wills was very professional and explained everything to me in a polite, friendly manner, thank you Darren

Polite and professional sales assistant. Clean premises and tidy.