Lookers Volkswagen Silverlink
4.9/5
4.9 /5
2,055 Verified Reviews
The Silverlink, Silverlink, Wallsend, NE28 9ND, GB
0191 296 9500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,055 Verified Reviews
3.0/5
3.0 /5
The sales team all seemed polite and friendly enough however I never really thought like I was getting a good deal. When I looked on the Lookers website the prices quoted were pretty much the same which going from past experiences I would have thought the sales team would have been able to beat these prices comfortably.

4.0/5
4.0 /5
Only focused on offering another T-Roc. Did not discuss other potential car options. The part-ex offer was also very low compared to other dealers.

3.0/5
3.0 /5
Identified dent in drivers door sill, no assurance the repair would be carried out and no reduction in price to reflect the damage. Arrived slightly late to appointment yet had to wait a further 20 minutes. Salesman got up half way through meeting to deal with someone else

5.0/5
5.0 /5
The staff were very helpful

5.0/5
5.0 /5
Salesman was lovely. Just unable to help with the cost.

4.0/5
4.0 /5
They couldn’t have done more to find us the right car, always helpful, put forward some very good deals

5.0/5
5.0 /5
Excellent customer service at the newcastle scotswood branch. Thamba and Gavin Brown were both excellent, courteous and efficient

4.0/5
4.0 /5
Very good sales service from Mark Cruse

5.0/5
5.0 /5
Scot was really helpful and all the work was done professionally and promptly

4.0/5
4.0 /5
Reception staff were extremely unhelpful, and lacked any level of communication skills. The service team however stepped in and were fantastic. And Steven from used car sales was also fantastic.