Lookers Volkswagen Silverlink
4.7/5
4.7 /5
1,853 Verified Reviews
The Silverlink, Silverlink, Wallsend, NE28 9ND, GB
0191 296 9500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,853 Verified Reviews
5.0/5
5.0 /5
Great staff. Rebecca was very patient and detailed when explaining the new technology.

5.0/5
5.0 /5
The colleague (Ian Lowry) who was my liaison person was friendly, professional and helpful. He went out of his way to find my perfect vehicle and was great on email and keeping me in the loop. There was no hard sell and although he went through the various products on offer, when I declined them, he did not try to persuade but simply moved on. Great service and I bought a car, so good result all round.

5.0/5
5.0 /5

5.0/5
5.0 /5
Hayley has superb customer service skills & I was efficiently updated re my vehicle throughout.

4.0/5
4.0 /5
It was excellent, staff were friendly and helpful, communication between them was excellent and relayed to me brilliantly.If I could afford to I would fetch my car here everytime but sadly the prices are prohibitive.

5.0/5
5.0 /5
Hayley at your Silverlink branch was great. She provided amazing customer service and communicated clearly about the work that needed to be done on my car. Even when collecting my car she chatted to me and took a general interest which made me feel valued as a customer.

5.0/5
5.0 /5
Excellent service from Scott anderson

4.0/5
4.0 /5
Very good service keep it up.

4.0/5
4.0 /5
i was made aware of some work to be done on the rear brake and pads but the cost through the dealership is rather expensive and it has been suggested i get the work done elsewhere. I have been loyal to Benfield now Lookers with the cars i have purchased in recent years.

5.0/5
5.0 /5
Good service from Darren on sales who I will contact again and from the team on Service Desk