I found the video hard to hear due to volume and background noise. I played it 4 times and just made out the faults on the car.

Booking in took around 20 mins and I should have been advised that my vehicle did not require a service as yet. In any case I did have a warranty issue which was resolved speedily by the team - even accommodating me a day early!

Excellent customer service. Thank you.

Brilliant service and Steven Robertson was exceptional, came back for second car because of his service.

Great staff. Rebecca was very patient and detailed when explaining the new technology.

The colleague (Ian Lowry) who was my liaison person was friendly, professional and helpful. He went out of his way to find my perfect vehicle and was great on email and keeping me in the loop. There was no hard sell and although he went through the various products on offer, when I declined them, he did not try to persuade but simply moved on. Great service and I bought a car, so good result all round.

Hayley has superb customer service skills & I was efficiently updated re my vehicle throughout.

It was excellent, staff were friendly and helpful, communication between them was excellent and relayed to me brilliantly.If I could afford to I would fetch my car here everytime but sadly the prices are prohibitive.

Hayley at your Silverlink branch was great. She provided amazing customer service and communicated clearly about the work that needed to be done on my car. Even when collecting my car she chatted to me and took a general interest which made me feel valued as a customer.