I initially went to VW Scotswood Road Newcastle with my wife and their attitude was absolutely stinking, I’m not sure if it was due to the colour of my skin!! I asked them about the Motability scheme and they couldn’t help at all.. bizarre!! Immediately we went to VW Silverlink and what a difference. They were amazing. Within 20 min we chose our Motability car and their service was so good, very clear and very supportive. Carl Blackburn from VW Silverlink, what an amazing sales person.Thank youMohammod Dipu Ahad

Overall great experience. Dan was fast with replies via email and very helpful with any questions I had. Would highly recommend.

Well looked after from start to finish

Amy who dealt with at the silver link branch and her colleague who I didn’t get his name, was amazing, best level of customer service I’ve had in years t any car dealer ship.

Bought a car from another Lookers dealership

Excellent service and attentive staff

Attentive and efficient service from Steven R. at Silverlink Lookers. He facilitated the process of buying a used VW without hassle of pressure. He was informative and explained every process involved in a jargon-free style, ensuring that I both understood and was happy to proceed. His genuine approach to customer service meant that I was comfortable with the information provided and secure in the knowledge that I was a valued customer.

Brett was fantastic from start to finish. He kept in touch with updates about my car and when my car arrived he explained everything to a T. He took the time to show me how things worked and never made me feel like I was just another customer.

Dan was fantastic from start to finish. He did his best to find my car. Very happy with my experience and would definitely recommend.

Very good customer service. Kept up to date throughout with the progress of my car despite it being completed later than planned.