Lookers Volkswagen Silverlink
4.7/5
4.7 /5
1,879 Verified Reviews
The Silverlink, Silverlink, Wallsend, NE28 9ND, GB
0191 296 9500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,879 Verified Reviews
5.0/5
5.0 /5
Everything was fine

5.0/5
5.0 /5
Scott who generally deals with me and my car always goes above and beyond to ensure I receive the best customer service which I genuinely appreciate

5.0/5
5.0 /5
Brett Field was a pleasure to deal with. Great communication and very helpful.

4.0/5
4.0 /5
The audio quality on the video from the technician was poor.It’s frustrating that the Apple CarPlay is still temperamental, but I appreciate that they have done all the tests they could do.I’m not convinced that the car keys aren’t faulty as they too are temperamental in functionality. I appreciate that they have tried to remedy this by replacing the batteries in both though.Always a pleasant place to visit and staff are always helpful and friendly.

5.0/5
5.0 /5
No

4.0/5
4.0 /5
It's a pity when you spend nearly £300 on a service and mot, that someone couldn't at least clean the outside of your car. I'll be returning to my usual garage next time, now my warranty has expired.

5.0/5
5.0 /5
I would like to that my salesperson Peter as he was very helpful. I have had a recent poor experience with a different dealership and I was a bit apprehensive of this happening again. Peter got in contact when needed and He presented as very patient and approachable.

5.0/5
5.0 /5
Been kept upto date regularly.

4.0/5
4.0 /5
When I was booking I wished to speak direct to the garage - I was unable to do this through your phone system. After several goes I managed to find a way round it, and speak to someone at the dealership.I dealt with Alex in the service dept who was very good at her job, so thank you to her

5.0/5
5.0 /5
I hate my car