It’s not the first car I’ve bought from LOOKERS.I’ve always been treated well and advised correctly over my dealings.

Only comment is about your internal communication . I received a phone call to review my PCP agreement and consider options 2 days after I had a face to face apt in the show room for the exact same thing .

Matt was excellent, very professional and helpful m, nothing too much trouble. Great experience

Front of house service from Scott Anderson was exceptional, friendly and informative, and videos from my assigned technician clear and informative.

The staff I spoke were very courteous, knowledge of your staff on the range of your products were all excellent and all my questions were answered to my satisfaction

The service and communication from Lookers has always been great. My only negatives are that the at isn’t cleaned after a service now and the quote we had for the work was much higher than KwikFit due to official VW parts being used. Having a cheaper option would have persuaded me to get the work done there. I paid £610 at KwikFit compared to your £980 quote.

Matthew was a really excellent point of contact throughout the entire process and couldn’t thank him enough.

I just wish I had the car, it needs work done that should have been checked before it went on the forecourt.

I highly recommend Lookers Volkswagen, Silverlink and in particular, Matt Brent who did a fantastic job in making the whole process simple, straightforward and stress-free - so much so, that I shared my experience with my Dad who bought his car from Matt a week after I bought mine. Great work - thank you!

Pierre was great