Lookers Volkswagen Silverlink
4.7/5
4.7 /5
1,855 Verified Reviews
The Silverlink, Silverlink, Wallsend, NE28 9ND, GB
0191 296 9500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,855 Verified Reviews
5.0/5
5.0 /5
Prices are extremely high for an oil change service but cannot fault the staff, communication and service of all involved, very professional, but too expensive.

5.0/5
5.0 /5
Disappointed that the ferrying service to take you home and collect you when the car is ready,was no longer available.

5.0/5
5.0 /5
Hayley was fantastic,Very informative & excellent customer service..

5.0/5
5.0 /5
I was dealt with in a friendly and efficient manner by the service and sales staff members. Much appreciated.

5.0/5
5.0 /5
Really friendly staff

5.0/5
5.0 /5
Great first point of contact with the staff on the service desk. When I asked a question there was no hesitation with a helpful reply.

5.0/5
5.0 /5
It’s always a great service, efficient, professional and friendly! Thank you x

4.0/5
4.0 /5
If possible a prediction by a trained technician of the likely completion time if no unexpected situations arrive. This clearly cannot be done by a non mechanic.

5.0/5
5.0 /5
Staff were polite and friendly. They listened to and understood our position and worked out a deal that suited both parties

5.0/5
5.0 /5
The only suggestion I make is about the e signatures required on several forms. There was no indication of the number of attempts to sign which would result in non acceptance of the form. I appreciate the security angle but in efforts to produce legible signatures I made several attempts and then discovered the whole process became invalid. This delayed the completion of the purchase and I was unable to collect my car on the day originally planned. This was frustrating and disappointing and could have been averted if there had been a warning on the form about the number of signing attempts that would be acceptable.I conclude that the staff at Lookers Silverlink were all helpful, friendly and supportive.