Lookers Volkswagen Silverlink
4.7/5
4.7 /5
1,879 Verified Reviews
The Silverlink, Silverlink, Wallsend, NE28 9ND, GB
0191 296 9500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,879 Verified Reviews
5.0/5
5.0 /5
It’s always a great service, efficient, professional and friendly! Thank you x

4.0/5
4.0 /5
If possible a prediction by a trained technician of the likely completion time if no unexpected situations arrive. This clearly cannot be done by a non mechanic.

5.0/5
5.0 /5
Staff were polite and friendly. They listened to and understood our position and worked out a deal that suited both parties

5.0/5
5.0 /5
The only suggestion I make is about the e signatures required on several forms. There was no indication of the number of attempts to sign which would result in non acceptance of the form. I appreciate the security angle but in efforts to produce legible signatures I made several attempts and then discovered the whole process became invalid. This delayed the completion of the purchase and I was unable to collect my car on the day originally planned. This was frustrating and disappointing and could have been averted if there had been a warning on the form about the number of signing attempts that would be acceptable.I conclude that the staff at Lookers Silverlink were all helpful, friendly and supportive.

5.0/5
5.0 /5
Sales assistant who dealt with me rebekah was very knowledgeable & aftercare was good from her

5.0/5
5.0 /5
Special mention to Steven Robinson who I found was most helpful.

5.0/5
5.0 /5
Scott was excellent received my vehicle and went through my curtesy car smoothly and without and informed me promptly when mine was ready always in a courteous manner full marks.

5.0/5
5.0 /5
The deal I got was great and really friendly staff! Unfortunately the mats had been removed from the car prior to the sale and I’ve emailed three times to get some with no joy! It’s taken the shine of the sale a bit but overall very good experience!

5.0/5
5.0 /5
Would be nice if the car wash before return was re-instated (or option to be charged for this as an extra) charged for this)

5.0/5
5.0 /5
Really good help and service. Do you not do any cleaning of the car when it goes in for repair?