my experience has been great as usual. Thank you.

excellent customer service

Alex who dealt with me from arrival was a great ambassador for your business, she dealt with me quickly was friendly and kept me informed throughout the service.

Helpful staff made things easier

As always, a very efficient service. Fantastic staff - always happy to help. Thank you!!

Car sourced in Carlisle and was purchased from there

SD card should be updated automatically when car is in for service

I am always incredibly satisfied with the communication, interaction and service from everyone at VW Lookers Silverlink. I think they are a professional, friendly and caring team.

Dan was brilliant throughout - thank you.

The staff were courteous and helpful despite being busy, but there were a lot of extras that we would have been interested in. We had to enquire about these ourselves (and that's the ones we knew about).Probably, more time could have been allocated to the Pick Up of the vehicle since I left with little knowledge of how to access the various controls which are in unfamiliar positions. Of course I understand that everything can't be demonstrated. Also, the We Connect app is very slow and I'm not sure what use it actually is to me? It seems as though it is of more use to VW than it is to me.And it's the only time I've bought a new car and been given ONE keyring as a parting gift!