The salesman was very helpful and kept me fully informed throughout the process He also helped me through any technology issues as I am not very good at using technology

Jonny was fantastic throughout, great to deal with & superb communication

Very easy and hassle free service.

Everything worked very well.

Very good service

Reception staff very helpful.

Very disappointed with costs quoted. For example an engine flush , replace expansion bottle and replace coolant £750. I got an estimate for the same job at a reputable garage of £120. You did offer a reduction to £495 but still far too expensive. Will think carefully about getting any more work done at lookers.

Efficient, friendly and helpful staff

I asked for the tyre pressures to be checked and I don’t believe this was done. The low pressure light came on during the trip home. I know I have a very slow puncher in the rear tyre and it needs topping up once a week so due to this I don’t think the tyre pressures were checked. The footwell in the drivers position was muddy. Not a small amount but chunks of mud from someone’s boot, also mud scraped across the doorwell. I don’t expect the car to come out of the garage dirtier than it went in. I know that you are not cleaning cars at the moment, but to leave mud in the car isn’t on. I was going to go back in the garage to complain but decided it wasn’t worth it and I would clean it myself.