I’m looking for some assistance please.We’ve had the above Volkswagen Crafter in for repair at Lookers Baillieston since August 2025, and this delay is now unacceptable. The issue appears to relate to the ECU and requires further technical assistance from Volkswagen. While I appreciate that this may be a complex repair, six months without resolution is unreasonable.This prolonged delay is causing significant disruption. We require a clear update on the status and a definitive timeline for repair as a matter of urgency.I have attempted to contact Lookers Baillieston directly for progress updates, but reaching someone has proven extremely difficult. Please escalate this matter and provide a response without further delay.

Sorry nobody rang me back not good

no response back

Interesting!It's quite a strange thing.....looking to buy a VW vanI currently drive a 68 reg Ford Transit and looking for a replacement.A transport highline 6.1 with low mileage and around 24 reg.... or something like.So its a part exchange im looking for and cash to make the difference.Total budget around 30k with VAT.I've left messages on a few sites and NO replies... its as if no one wants to sell me a van.....Perhaps you may have better luck in waking up the sales teams....may have to go and buy another Ford !Many thanksBrian Holgatebtholgate@hotmail.com

Bryan motability rep was vèy easy to work with has alot of information on the product I was looking at

I had a good conversation with the salesperson, although I was disappointed with the valuation that his sales manager gave for my possible trade in’s.

Bryan was brilliant and greatly exceeded my expectations to try and get us into a Motability vehicle. He was beyond exemplary.

Only had one contact and email about finance setup and that’s it

Felt the experience felt average disappointed in the poor excuse for a test drive once round the block spent more time sitting at traffic lights no motorways driving

100% van back brakes good no lights as expected