Lookers Volkswagen Van Centre Guildford
4.7/5
4.7 /5
123 Verified Reviews
Old Portsmouth Rd, Peasmarsh, Guildford, GU3 1NE, GB
01483 462500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
123 Verified Reviews
4.0/5
4.0 /5
Responded quickly to our inquiry.

5.0/5
5.0 /5
Oli was excellent

4.0/5
4.0 /5
My initial query was two questions about the vehicle. It would be easier I think if the garage just emailed me back the answers instead of trying to phone me and leave messages.

4.0/5
4.0 /5
Ian was very helpful. I never give a 5!

5.0/5
5.0 /5
Attentive staff

5.0/5
5.0 /5
The guy I spoke today was great but I’ve been trying to get in touch with yourselves for the last 10 days on a vehicle. No one‘s answering the calls when they do it is a call centre and they’re going to pass my number on which no one called me back and I’ve sent 2 to 3 emails as well and no reply.

4.0/5
4.0 /5
I had a service plan and it didn’t appear on initial booking so had to phone to make sure I was booked in properly and also had rearrange another date but the gentleman I spoke to was very helpful. I think I filled in the online form correctly so I am not sure how this happened The actual service at the Van Centre was perfect. The service manager sorted everything out for me even though there was a bit of confusion to what had been booked on line but everything else went really smoothly including notifications to my phone regarding progress. I had a waiting appointment and was shown the waiting area and coffee machine. I was very comfortable and the whole process was really efficient taking around 2 hours 15 minutes. I then picked up my newly washed and cleaned van. I was very happy.

5.0/5
5.0 /5
Handle well from stat to finish

5.0/5
5.0 /5
Always brilliant 😊

4.0/5
4.0 /5
Unfortunately we didn’t get the full handover time allotted. I would have liked a lot more information about the subscription service and the pro media package