The Van Centre seemed to lack information from VW about the ID. Buzz and that made things difficult at times.
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Sam was excellent
Verified User
•
Dec 30, 2022
5.0/5
5.0/5
Our direct contacts were Harry and Byron both of whom were excellent. We had more dealings with Harry as the sale progressed and he was helpful, supportive and on it throughout.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Jamie was simply exceptional. Excellent asset to the firm.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Jamie Addison was superb - he has a genune passion for the products and was able to advise me in the most professional manner. Everything about his service was of the highest class.The one slight negative would only be that I would have loved to have been given a VW Key ring as part of the packgae but was told they had been stopped.That aside, this was a brilliant experience, well done Jamie and the Lookers team!
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
Jamie was such an enthusiastic and helpful member of your staff who couldn’t have done more for us. Thank you!
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
many thank,s
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
I would like to mention in particular the excellent customer service I received from Louis.From the initial greeting to keeping me informed of the diagnostic problem and eventual completion of the job his help and assistance was very professional.With new management this dealership has improved no end and this is demonstrated in the way the whole operation is run.
Verified User
•
Oct 13, 2022
4.0/5
4.0/5
I have ordered a 7/8 seater ID Buzz but have had no confirmation of price or delivery.Craig Bishop was dealing with my order but has yet to contact me with details.
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
Bentley Upex - Delivered a high level of customer service throughout the process of purchasing my vehicle.Every aspect of the process was explained throughly and handled professionally.He is a true asset to the Lookers Guildford Team.Thanks againRegardsMichael
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The Van Centre seemed to lack information from VW about the ID. Buzz and that made things difficult at times.
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Sam was excellent
Verified User
•
Dec 30, 2022
5.0/5
5.0/5
Our direct contacts were Harry and Byron both of whom were excellent. We had more dealings with Harry as the sale progressed and he was helpful, supportive and on it throughout.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Jamie was simply exceptional. Excellent asset to the firm.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Jamie Addison was superb - he has a genune passion for the products and was able to advise me in the most professional manner. Everything about his service was of the highest class.The one slight negative would only be that I would have loved to have been given a VW Key ring as part of the packgae but was told they had been stopped.That aside, this was a brilliant experience, well done Jamie and the Lookers team!
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
Jamie was such an enthusiastic and helpful member of your staff who couldn’t have done more for us. Thank you!
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
many thank,s
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
I would like to mention in particular the excellent customer service I received from Louis.From the initial greeting to keeping me informed of the diagnostic problem and eventual completion of the job his help and assistance was very professional.With new management this dealership has improved no end and this is demonstrated in the way the whole operation is run.
Verified User
•
Oct 13, 2022
4.0/5
4.0/5
I have ordered a 7/8 seater ID Buzz but have had no confirmation of price or delivery.Craig Bishop was dealing with my order but has yet to contact me with details.
Verified User
•
Oct 4, 2022
5.0/5
5.0/5
Bentley Upex - Delivered a high level of customer service throughout the process of purchasing my vehicle.Every aspect of the process was explained throughly and handled professionally.He is a true asset to the Lookers Guildford Team.Thanks againRegardsMichael