Having communicated with your service department during the day, when I arrived to collect the vehicle at 17.20 the paperwork could not be found. After 20 minutes reason for not being found was that the van had NOT been serviced!! Shocked having been assured it would be ready.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
No reflection on the guy I spoke to ,he was very polite and friendly but I’m now looking for something completely different
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
An efficient and well supported sale. Thank you!
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Andrew and Michael have been outstanding, great communication and service, thank you
Verified User
•
Jun 12, 2022
5.0/5
5.0/5
Andrew Clarke was extremely helpful throughout.
Verified User
•
Jun 10, 2022
5.0/5
5.0/5
Jamie Addison was extremely helpful and attentive as our contact point for the company.My answer to question 2 refers to my dealing with the company prior to Jamie starting and becoming our sales rep. Recently, it would be at least 4.
Verified User
•
May 20, 2022
5.0/5
5.0/5
Very helpful staff and the process was very straightforward
Verified User
•
May 3, 2022
5.0/5
5.0/5
thanks
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
Communication was excellent. Our queries were dealt with promptly and professionally. We felt it was a personal one to one helpful service. No pushy sales, just there to help. And most importantly.....no ringing bells when we bought our vehicle.
Verified User
•
Apr 4, 2022
5.0/5
5.0/5
In the end I didn’t buy a VW van I bought a Renault instead ( preferred the drive) but the staff at Guildford were brilliant and couldn’t have been more helpful.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Having communicated with your service department during the day, when I arrived to collect the vehicle at 17.20 the paperwork could not be found. After 20 minutes reason for not being found was that the van had NOT been serviced!! Shocked having been assured it would be ready.
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
No reflection on the guy I spoke to ,he was very polite and friendly but I’m now looking for something completely different
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
An efficient and well supported sale. Thank you!
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Andrew and Michael have been outstanding, great communication and service, thank you
Verified User
•
Jun 12, 2022
5.0/5
5.0/5
Andrew Clarke was extremely helpful throughout.
Verified User
•
Jun 10, 2022
5.0/5
5.0/5
Jamie Addison was extremely helpful and attentive as our contact point for the company.My answer to question 2 refers to my dealing with the company prior to Jamie starting and becoming our sales rep. Recently, it would be at least 4.
Verified User
•
May 20, 2022
5.0/5
5.0/5
Very helpful staff and the process was very straightforward
Verified User
•
May 3, 2022
5.0/5
5.0/5
thanks
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
Communication was excellent. Our queries were dealt with promptly and professionally. We felt it was a personal one to one helpful service. No pushy sales, just there to help. And most importantly.....no ringing bells when we bought our vehicle.
Verified User
•
Apr 4, 2022
5.0/5
5.0/5
In the end I didn’t buy a VW van I bought a Renault instead ( preferred the drive) but the staff at Guildford were brilliant and couldn’t have been more helpful.