Oli was excellent

My initial query was two questions about the vehicle. It would be easier I think if the garage just emailed me back the answers instead of trying to phone me and leave messages.

Ian was very helpful. I never give a 5!

Attentive staff

The guy I spoke today was great but I’ve been trying to get in touch with yourselves for the last 10 days on a vehicle. No one‘s answering the calls when they do it is a call centre and they’re going to pass my number on which no one called me back and I’ve sent 2 to 3 emails as well and no reply.

I had a service plan and it didn’t appear on initial booking so had to phone to make sure I was booked in properly and also had rearrange another date but the gentleman I spoke to was very helpful.I think I filled in the online form correctly so I am not sure how this happenedThe actual service at the Van Centre was perfect. The service manager sorted everything out for me even though there was a bit of confusion to what had been booked on line but everything else went really smoothly including notifications to my phone regarding progress.I had a waiting appointment and was shown the waiting area and coffee machine. I was very comfortable and the whole process was really efficient taking around 2 hours 15 minutes.I then picked up my newly washed and cleaned van.I was very happy.

Handle well from stat to finish

Always brilliant 😊

Unfortunately we didn’t get the full handover time allotted. I would have liked a lot more information about the subscription service and the pro media package

Very good service all went to plan