Lookers Volkswagen Van Centre Guildford
3.6/5
3.6 /5
161 Verified Reviews
Astolat Way, Astolat Way, Peasmarsh, Guildford, Guildford, GU3 1NE, GB
01483 462500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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161 Verified Reviews
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5.0/5
5.0 /5
Ease of useProfessional
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5.0/5
5.0 /5
Hassle free visit, all staff were courteous and knowledgeable.My vehicle was ready for when they said it would be.
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5.0/5
5.0 /5
Salesperson was great(Ollie) however the van was reserved on the day I was due to drive it, but I had a number of messages from Ollie so I didn't waste my time. Once it came back on the market, a suitable follow up call was made by Ollie.Overall a good sales experience. Ollie was assertive but not aggressive, and followed up when he said he would. Always polite, and good sales technique trying to close a sale without backing the customer into a corner
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4.0/5
4.0 /5
I usually give you 5 stars, but this time one star was deducted for ignoring my request to you to wash the van, the repair of which was completed 90 minutes prior to your closing time.
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4.0/5
4.0 /5
Disappointed in trade-in value rec’d
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5.0/5
5.0 /5
This time Jamie gave me a proper under the vehicle inspection video and walkthrough which was super reassuring because I am just off to France in the van for 3 weeks. My air con is now fixed and the brake fluid has been changed and the job was done the same day that I booked so I am a happy customer!
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5.0/5
5.0 /5
Good
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5.0/5
5.0 /5
Very happy with service received
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5.0/5
5.0 /5
Very helpful sales staff
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5.0/5
5.0 /5
Simple to use, easy to understand.Great service from start to finish