Lookers Volkswagen Van Centre Newcastle
The Fossway, Brough Park Way, Newcastle upon Tyne, NE6 2YL, GB
0191 276 8500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
301 Verified Reviews
Verified User
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Dec 25, 2023
Van cleaned and ready for collection when we arrived. All documents completed. No problem.
Verified User
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Dec 21, 2023
Ease of use and staff were spot on (Richard was the man) Didn't have to chase for info I was kept abreast of everything that was going on
Verified User
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Dec 18, 2023
Richard was extremely helpful and efficient to get car booked in swiftly and keep me posted when ready to collect.
Verified User
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Dec 16, 2023
Sarah has outstanding customer service skills, very welcoming and friendly.
Verified User
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Dec 11, 2023
good communicationwith prolonged delivery time and then need foradditions from specialist s for mobility issues
Verified User
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Dec 4, 2023
Excellent service from start to finish.
Verified User
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Dec 4, 2023
Collected and returned vehicle as required
Verified User
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Dec 4, 2023
Everything seemed easy enough Everyone seemed helpful and found the problems
Verified User
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Nov 30, 2023
Richard was very helpful and I received great service in fixing my vehicle
Verified User
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Nov 30, 2023
My wife and I both have vehicles through Lookers, but we are constantly being sent the details for each others vehicles. i.e. email reminders of servicing etc. One is a business vehicle and the other is private use, they really shouldn’t be mixed up even though our name and address is the same. We have highlighted this several times but it doesn’t appear to get sorted? Dropped van off, they clearly explained what they planned to do to solve the issue. Phone call a few hours later letting me know it was sorted and they returned the van washed and the side door hopefully fully repaired.