First class service from the off , very knowledgeable sales guy ( Peter Rowe ) who took time with us and made the whole experience effortless . We traveled down from Edinburgh so we were really reliant on a sales man while new his stuff ! We should have worried as we found out from the in depth walk round video we received to even being picked up from the train station first class .

I a nutshell :- communication. Richard Copeland is exactly the right kind of person to be dealing with customers and service logistics and arrangements. You can get hold of him if you phone Lookers Van Center Service Department and that's of massive importance to me as a company director with a very busy week's work to get through every week. He keeps in touch just the right amount - only when required - and is helpful, friendly and efficient. Dropping off the van was even easier and quicker than it should probably have been as Richard clearly seemed to appreciate that I was short of time. Collecting it (an employee of the company / not me) was simple and hassle-free.

Fantastic as always and was kept well informed throughout the whole process would score more if available

It was easy to use. The only problem was that the online site said I could have a free pick-up and drop-off, so I requested that. Then I was called to say that actually I would have to pay for that service. You should update the online information to allow customers to make informed choices about what's the best day for them, to avoid wasting customers time due to the need for extra processes to sort things out, and also to ensure that the correct prices are posted.

Easy to use and quick and efficient Easy online booking and check in, very professional and helpful staff

Friendly and helpful staff

Very helpful gentleman

great sales staff

Simple Excellent service from Daniel in service department

It’s very easy Overall the service was very good