Easy to use and good updates about vehicle when it was being serviced. Quick and efficient service.
Verified User
•
Apr 26, 2024
5.0/5
5.0/5
Excellent customer service provided, many thanks.
Verified User
•
Apr 23, 2024
5.0/5
5.0/5
First class service from the off , very knowledgeable sales guy ( Peter Rowe ) who took time with us and made the whole experience effortless . We traveled down from Edinburgh so we were really reliant on a sales man while new his stuff ! We should have worried as we found out from the in depth walk round video we received to even being picked up from the train station first class .
Verified User
•
Apr 22, 2024
5.0/5
5.0/5
I a nutshell :- communication. Richard Copeland is exactly the right kind of person to be dealing with customers and service logistics and arrangements. You can get hold of him if you phone Lookers Van Center Service Department and that's of massive importance to me as a company director with a very busy week's work to get through every week. He keeps in touch just the right amount - only when required - and is helpful, friendly and efficient. Dropping off the van was even easier and quicker than it should probably have been as Richard clearly seemed to appreciate that I was short of time. Collecting it (an employee of the company / not me) was simple and hassle-free.
Verified User
•
Apr 22, 2024
5.0/5
5.0/5
Fantastic as always and was kept well informed throughout the whole process would score more if available
Verified User
•
Apr 20, 2024
5.0/5
5.0/5
It was easy to use. The only problem was that the online site said I could have a free pick-up and drop-off, so I requested that. Then I was called to say that actually I would have to pay for that service. You should update the online information to allow customers to make informed choices about what's the best day for them, to avoid wasting customers time due to the need for extra processes to sort things out, and also to ensure that the correct prices are posted.
Verified User
•
Apr 16, 2024
5.0/5
5.0/5
Easy to use and quick and efficient Easy online booking and check in, very professional and helpful staff
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Easy to use and good updates about vehicle when it was being serviced. Quick and efficient service.
Verified User
•
Apr 26, 2024
5.0/5
5.0/5
Excellent customer service provided, many thanks.
Verified User
•
Apr 23, 2024
5.0/5
5.0/5
First class service from the off , very knowledgeable sales guy ( Peter Rowe ) who took time with us and made the whole experience effortless . We traveled down from Edinburgh so we were really reliant on a sales man while new his stuff ! We should have worried as we found out from the in depth walk round video we received to even being picked up from the train station first class .
Verified User
•
Apr 22, 2024
5.0/5
5.0/5
I a nutshell :- communication. Richard Copeland is exactly the right kind of person to be dealing with customers and service logistics and arrangements. You can get hold of him if you phone Lookers Van Center Service Department and that's of massive importance to me as a company director with a very busy week's work to get through every week. He keeps in touch just the right amount - only when required - and is helpful, friendly and efficient. Dropping off the van was even easier and quicker than it should probably have been as Richard clearly seemed to appreciate that I was short of time. Collecting it (an employee of the company / not me) was simple and hassle-free.
Verified User
•
Apr 22, 2024
5.0/5
5.0/5
Fantastic as always and was kept well informed throughout the whole process would score more if available
Verified User
•
Apr 20, 2024
5.0/5
5.0/5
It was easy to use. The only problem was that the online site said I could have a free pick-up and drop-off, so I requested that. Then I was called to say that actually I would have to pay for that service. You should update the online information to allow customers to make informed choices about what's the best day for them, to avoid wasting customers time due to the need for extra processes to sort things out, and also to ensure that the correct prices are posted.
Verified User
•
Apr 16, 2024
5.0/5
5.0/5
Easy to use and quick and efficient Easy online booking and check in, very professional and helpful staff