It was easy to use. The only problem was that the online site said I could have a free pick-up and drop-off, so I requested that. Then I was called to say that actually I would have to pay for that service. You should update the online information to allow customers to make informed choices about what's the best day for them, to avoid wasting customers time due to the need for extra processes to sort things out, and also to ensure that the correct prices are posted.
Verified User
•
Apr 16, 2024
5.0/5
5.0/5
Easy to use and quick and efficientEasy online booking and check in, very professional and helpful staff
Verified User
•
Apr 15, 2024
5.0/5
5.0/5
Friendly and helpful staff
Verified User
•
Apr 15, 2024
5.0/5
5.0/5
Very helpful gentleman
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
great sales staff
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
SimpleExcellent service from Daniel in service department
Verified User
•
Apr 1, 2024
4.0/5
4.0/5
It’s very easyOverall the service was very good
Verified User
•
Mar 28, 2024
5.0/5
5.0/5
Peter spent lots of time with us, dealing with all our enquiries about the vehicle and the specifications available. The test drive was great and confirmed this is what we will buy as soon as we have the funds released to do so.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Just felt comfortable and didn’t feel like I was going to get messed about.Sarah met as at the door and got us away ASAP great service
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
I was dealt with pleasant, efficient sales personnel.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
It was easy to use. The only problem was that the online site said I could have a free pick-up and drop-off, so I requested that. Then I was called to say that actually I would have to pay for that service. You should update the online information to allow customers to make informed choices about what's the best day for them, to avoid wasting customers time due to the need for extra processes to sort things out, and also to ensure that the correct prices are posted.
Verified User
•
Apr 16, 2024
5.0/5
5.0/5
Easy to use and quick and efficientEasy online booking and check in, very professional and helpful staff
Verified User
•
Apr 15, 2024
5.0/5
5.0/5
Friendly and helpful staff
Verified User
•
Apr 15, 2024
5.0/5
5.0/5
Very helpful gentleman
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
great sales staff
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
SimpleExcellent service from Daniel in service department
Verified User
•
Apr 1, 2024
4.0/5
4.0/5
It’s very easyOverall the service was very good
Verified User
•
Mar 28, 2024
5.0/5
5.0/5
Peter spent lots of time with us, dealing with all our enquiries about the vehicle and the specifications available. The test drive was great and confirmed this is what we will buy as soon as we have the funds released to do so.
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
Just felt comfortable and didn’t feel like I was going to get messed about.Sarah met as at the door and got us away ASAP great service
Verified User
•
Mar 26, 2024
5.0/5
5.0/5
I was dealt with pleasant, efficient sales personnel.