The sales man was very helpful it makes all the difference thanks 😊
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
I was very impressed with Mark the service manager. His communication skills are excellent.
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
It was an absolute pleasure from start of the 'process' to driving off the forecourt. Paul Mulligan was great to deal with. He has a very relaxing style and made sure we were totally happy. His smile was almost as big as my wife's smile when he handed her the keys. It was clear that customer service and a 'happy customer' is top of his priority list. Nothing was too much bother and his responses to queries were super efficient. 11 out of 10 .....thanks for making a dream become a reality !!
Verified User
•
Jul 13, 2022
5.0/5
5.0/5
Yes your customer communication was very poor at first , I couldn’t sit in the vehicle every 3 or 4 months got a email update , then nothing I had to ring up to ask if my vehicle had even been built and have been ringing up ever since so your customer communication needs vastly improving to keep customer informed every step of the way
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Paul who we dealt with for the buying part of the process was great he talked my wife through everything as I’m not very technical and our car was ready for us arriving to pick it up and your fleet manager was very helpful and showed us around the car even though it wasn’t part of his job
Verified User
•
Jul 9, 2022
5.0/5
5.0/5
We were over charged by £4000 after waiting fourteen month for our order
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Very explanatory on detail ..
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
A very efficient and friendly experience
Verified User
•
Jun 23, 2022
5.0/5
5.0/5
Normal dealer service nothing extra
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
From start to finish Paul was excellent and very helpful, I would highly recommend Lookers VW van centre
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The sales man was very helpful it makes all the difference thanks 😊
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
I was very impressed with Mark the service manager. His communication skills are excellent.
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
It was an absolute pleasure from start of the 'process' to driving off the forecourt. Paul Mulligan was great to deal with. He has a very relaxing style and made sure we were totally happy. His smile was almost as big as my wife's smile when he handed her the keys. It was clear that customer service and a 'happy customer' is top of his priority list. Nothing was too much bother and his responses to queries were super efficient. 11 out of 10 .....thanks for making a dream become a reality !!
Verified User
•
Jul 13, 2022
5.0/5
5.0/5
Yes your customer communication was very poor at first , I couldn’t sit in the vehicle every 3 or 4 months got a email update , then nothing I had to ring up to ask if my vehicle had even been built and have been ringing up ever since so your customer communication needs vastly improving to keep customer informed every step of the way
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Paul who we dealt with for the buying part of the process was great he talked my wife through everything as I’m not very technical and our car was ready for us arriving to pick it up and your fleet manager was very helpful and showed us around the car even though it wasn’t part of his job
Verified User
•
Jul 9, 2022
5.0/5
5.0/5
We were over charged by £4000 after waiting fourteen month for our order
Verified User
•
Jul 5, 2022
5.0/5
5.0/5
Very explanatory on detail ..
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
A very efficient and friendly experience
Verified User
•
Jun 23, 2022
5.0/5
5.0/5
Normal dealer service nothing extra
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
From start to finish Paul was excellent and very helpful, I would highly recommend Lookers VW van centre