Returning customer. Excellent customer service once again and staff very helpful with no pressure to make a decision at that time.
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
Paul Mulligan was very helpful and honest when helping with my queries. Unfortunately the vehicles I had inquired about were outside of my budget at this time.
Verified User
•
Sep 7, 2022
5.0/5
5.0/5
We got our vehicle through the mobility scheme but the person who we dealt with when we picked up our vehicle was excellent very helpful and it was very good of him to come in on his day off and he spent a lot of time with me showing me the controls and even look me on a test drive as I had not had one when we first ordered the vehicle as it was when we were coming out of lockdown so he is a great asset to your company.
Verified User
•
Sep 5, 2022
5.0/5
5.0/5
While driving home from dealership a low tyre pressure warning came on, which somehow always happens to me when I leave any dealership with whichever vehicle I have, with low oil level light on my old Audi leaving another Lookers dealership and another warning on my wife’s VW Polo again from a Lookers dealership. Must be coincidence but annoying all the same.
Verified User
•
Aug 29, 2022
5.0/5
5.0/5
Richard the Service manager is so professional and just makes everything easy, been dealing with him for years, If ever the phrase staff make a business, he is it
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Richard is the service department is extremely efficient and helpful.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
The sale man I dealt with is a fantastic guy very knowledgeable of your product range and answer every question that he was asked is a total asset to your company is called Joseph Gibsons of the Newcastle lookers van centre
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
1st class job done by a 1st class garage
Verified User
•
Aug 9, 2022
4.0/5
4.0/5
Purchase of my van and PX of my vehicle was smoothly dealt with reasonably happy with sales however iam still waiting for paperwork /full information on the 4 year extended warranty I purchased, I've contacted on numerous occasions via email but have yet to have a reply regarding the details of my extended warranty.
Verified User
•
Aug 8, 2022
4.0/5
4.0/5
Kristen was very helpful. Due to the long lead time we decided to buy an already converted Van.We would otherwise have proceeded with ordering a new vehicle.Chris Lawson
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Returning customer. Excellent customer service once again and staff very helpful with no pressure to make a decision at that time.
Verified User
•
Sep 8, 2022
5.0/5
5.0/5
Paul Mulligan was very helpful and honest when helping with my queries. Unfortunately the vehicles I had inquired about were outside of my budget at this time.
Verified User
•
Sep 7, 2022
5.0/5
5.0/5
We got our vehicle through the mobility scheme but the person who we dealt with when we picked up our vehicle was excellent very helpful and it was very good of him to come in on his day off and he spent a lot of time with me showing me the controls and even look me on a test drive as I had not had one when we first ordered the vehicle as it was when we were coming out of lockdown so he is a great asset to your company.
Verified User
•
Sep 5, 2022
5.0/5
5.0/5
While driving home from dealership a low tyre pressure warning came on, which somehow always happens to me when I leave any dealership with whichever vehicle I have, with low oil level light on my old Audi leaving another Lookers dealership and another warning on my wife’s VW Polo again from a Lookers dealership. Must be coincidence but annoying all the same.
Verified User
•
Aug 29, 2022
5.0/5
5.0/5
Richard the Service manager is so professional and just makes everything easy, been dealing with him for years, If ever the phrase staff make a business, he is it
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Richard is the service department is extremely efficient and helpful.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
The sale man I dealt with is a fantastic guy very knowledgeable of your product range and answer every question that he was asked is a total asset to your company is called Joseph Gibsons of the Newcastle lookers van centre
Verified User
•
Aug 9, 2022
5.0/5
5.0/5
1st class job done by a 1st class garage
Verified User
•
Aug 9, 2022
4.0/5
4.0/5
Purchase of my van and PX of my vehicle was smoothly dealt with reasonably happy with sales however iam still waiting for paperwork /full information on the 4 year extended warranty I purchased, I've contacted on numerous occasions via email but have yet to have a reply regarding the details of my extended warranty.
Verified User
•
Aug 8, 2022
4.0/5
4.0/5
Kristen was very helpful. Due to the long lead time we decided to buy an already converted Van.We would otherwise have proceeded with ordering a new vehicle.Chris Lawson