Lookers Volkswagen Van Centre Newcastle
4.4/5
4.4 /5
332 Verified Reviews
Fossway, Fossway, Newcastle Upon Tyne, Newcastle upon Tyne, NE6 2XJ, GB
0191 276 8500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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332 Verified Reviews
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5.0/5
5.0 /5
Friendly staff
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5.0/5
5.0 /5
Great sales staff
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My son and I collected a VW Multivan DG25 ADU on Monday 2nd March from Lookers Van Centre Newcastle, having paid a deposit some 3/4 weeks earlier. On collection and driving away from the dealership, the fuel tank had only 85 miles travel reading on fuel gauge. I had to fuel up vehicle myself, in spite of my having paid Lookers £30-00 for fuel. On getting home, we found the vehicle tool kit seemed to be missing. I wrote to Lookers sales on 3rd March raising these issues, also querying service history and warranty, sent a reminder on 10th March and I still await a response.
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2.0/5
2.0 /5
I’ve been advised that I will be put in touch with the correct sales advisor but nobody has been in touch after my first enquiry
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4.0/5
4.0 /5
Arrived Saturday morning 28 Feb 26 on spec around 11:00 hrs with my wife : without an appointment and Sales Staff were busy. Spoke to Salesman for about 10 minutes; looked over a VW Caddy Max Estate which was being prepared for customer appointment at 11:30. It was not a petrol version I was seeking and Saleman informed me that he would speak to the Sales Manager at VW Lookers Guilford (Kent) to see if their petrol Caddy Max was available and at what price. Advised he would get back to me on Monday. It is now 8 days later and I am still waiting on the outcome of his conversation with VW Lookers Guilford. I anticipate that the delay may be more to do with the new Registration dates on 01 Mar 26 or the Guildford ex-demo model was unavailable.
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3.0/5
3.0 /5
The guy I dealt with ( Peter) was excellent. Unfortunately we couldn’t come to a deal.
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Brilliant! Thanks Taylor you made everything run smoothly and the vehicle is off this planet 🌎. I would highly recommend Lookers
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3.0/5
3.0 /5
Definitely didn’t feel like a VIP occasion, help your self to a coffee while you wait around , the price I was offered for my car ( part X) was embarrassing
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5.0/5
5.0 /5
Friendly, informative and worthwhile!
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3.0/5
3.0 /5
Initial communication was good but 72hrs have passed since I responded with photographs of my car for a valuation and a question. As of yet no one has responded.